privacy
& security
| Thank you for visiting www.sweetdreamerscandles.com.
Sweet Dreamers Candles is committed to honoring and protecting
your privacy while at the same time providing you with
a first rate on-line and shopping experience. As an important
part of respecting your privacy, we believe that you have
the right to know what information is collected by this
Web site, how such information may be used, and what security
measures are taken to protect your information.
This policy is effective as of March 28, 2008.
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Collection and
Use of Information
When you visit our Web site, place an order, and/or contact
us via e-mail, certain information is or may be collected.
Among the types of information that may be collected are
the following:
- domain names of visitors to our site;
- if you place an order or contact us, your name, address,
and e-mail address
- "navigational information" regarding the
traffic patterns of our Web site, including the number
of visits to a particular page and user-specific information
on which pages a guest visits, average length of time
spent on the site and similar site usage data; and
- any information that you may choose to submit in
connection with any e-mail messages, contests and the
like.
We use this information in order to analyze,
manage and improve our Web site so that we may continually
strive to provide you with the best shopping experience
that we possibly can. Information on traffic patterns and
the number of page visits and the like helps us to further
develop and improve our site layout to better meet your
needs. Of course, we also use information such as your
name, and e-mail address to contact you, respond to your
inquiries, and to process, deliver and receive payment
for your purchases. We may use such information to notify
you of services, special offers, new products and other
services that we believe may be of interest to you, or
to notify you of important new changes in our Web site.
Finally, we use collected information to help us diagnose
problems with our server or other technical issues relating
to the performance of the Web site. |
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Cookies
"Cookies" are small bits of data that a web site
can send to your browser and may then be stored on your hard
drive. We use cookies in connection with certain features
on our Web site, although we note that our cookies do not
contain any personally identifying information such as your
name. We use the cookies to enable us to store items in your
shopping cart and may also use them to help provide you with
customized or tailored information or services. You can set
your web browser so that you will always be notified when
you receive a cookie. |
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Security
Sweet Dreamers Candles takes reasonable precautions to protect
the security of your personal information. Our Web site
is hosted on secure servers and payments are processed
by the secure third party solution Paypal. Any information
collected by us is stored in private files behind a firewall
designed to protect your information by denying unauthorized
access by outside users. |
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Opt In/Opt Out
If you do not wish to receive e-mail regarding special offers,
or catalogs, please let us know by sending us an e-mail
to info@sweetdreamerscandles.com. Please be sure that
your e-mail includes your name and address.
You can also let us know by calling
us at 1-800-984-3006.
If you would like to correct or update
any information that you have previously provided, you
may do so via e-mail to info@sweetdreamerscandles.com,
or by mail or phone call as set forth above.
Please note that sometimes these requests
may take up to 6-8 weeks to be effective. In addition,
when you purchase from us online or through our catalogs,
or when you choose to enter a sweepstakes or other promotion,
we may need to contact you via phone, email or mail to
address questions or issues specific to your order, entry,
etc., even if you have opted to not receive communications. |
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Changes to this
Privacy Policy
We may revise this Privacy Policy from
time to time. If we decide to change our Privacy Policy,
we will post the revised policy here. As we may make
changes at any time without notifying you, we suggest
that you periodically consult this Privacy Policy. Please
note that our rights to use your personally identifiable
information will be based on the privacy policy in effect
at the time the information is used. If you object to
any such revisions you must cease using our website.
Continued use of our website following notice of any
such revisions shall indicate your acknowledgement of
such revisions and your agreement to be bound by the
terms and conditions of the revised Privacy Policy.
When you complete a feedback form or one
of our surveys, you may opt-out of receiving future communications
from us. You may change your preferences at any time by
clicking the "unsubscribe" link at the bottom
of each e-mail you receive from us or by e-mailing us at info@sweetdreamerscandles.com. |
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